HEG’s Publisher Services Manager Amy Bliefnick discusses Higher Ed Growth and MobileLeads.com with VigLink CEO Oliver Roup at LeadsCon 2012.
The holiday season is always a great time to reflect on the year and highlight key moments and important company milestones. This is something the contact center community did so well in the recent Twitterchat held by the International Customer Management Institute (ICMI). Titled “Give Thanks for Great Customer Service,” contact leaders shared their proudest […]
The Higher Ed Growth team joined other customer engagement leaders earlier this month for CallMiner Listen 2016. This was HEG’s third year at the event, and this year’s conference nearly doubled in size. Much of this growth can be attributed to the growing demand for deep engagement analytics and a better understanding of end-user behavior. […]
The International Customer Management Institute (ICMI) holds a weekly discussion with the contact center and service industry on Twitter. Higher Ed Growth and EduMaximizer support sharing best practices and regularly participate, and the company was featured on the ICMI blog for its responses in the recent conversation titled “How to Deliver […]