Higher Ed Growth’s experience in the higher education industry gives us the opportunity to develop innovative solutions for both schools and education marketing partners. We are continually building and refining our technologies, resulting in our current best-in-class products and services.
To ensure the greatest quality of services, HEG develops solutions in-house through our team of technology experts. This team is constantly working to create and improve processes, platforms and products with the goal of improving inquiry generation at all touch points.
HEG’s most popular service, EduMaximizer, eliminates the traditionally complicated call center process through proprietary technology that combines data collection, agent scripting and search results into one seamless process. EduMaximizer supports all technical needs of the contact center, and includes full campaign management and custom reporting.
EduServer was developed with online and mobile inquiries in mind. EduServer allows schools and marketing partners to effectively reach prospects online with targeted messages and program information, while managing all inquiry information through HEG’s Enrollment Advisor™.
This distinct proprietary technology elevates Higher Ed Growth as a leader in the higher education industry as we continue to improve inquiry generation technologies.
By Robert Stanley, Sr. Manager, Marketing Operations for CallMiner Purchasing speech analytics software is a major investment for both enterprises and SMBs alike. Like all major technology investments, purchasing speech analytics software comes with a bit of pre-planning and analysis. You need to determine how your company can best leverage this technology to ensure compliance, […]
By Robert Stanley, Sr. Manager, Marketing Operations for CallMiner Call center QA and monitoring teams are responsible for ensuring the quality of interactions between call center representatives and consumers. It goes without saying that this is an incredibly complex undertaking, particularly in large organizations with thousands of call center agents having many thousands of interactions […]
By Joe Laskowski A new bi-partisan bill has passed the House and Senate with flying colors. And they just so happen to be red, white and blue. The Post-9/11 GI Bill is changing. It will soon be known as the Harry W. Colmery Veterans Education Assistance Act of 2017 — or the “Forever GI Bill.” […]