Process Highlights

EduMaximizer Call Center Portal

  • Integrates multiple systems and campaigns into one agent interface.
  • Dynamic script tracks agent progress through the form.
  • Searches across all portals and aggregators to provide a single set of results.
  • Results page is dynamically generated with the best possible matches for the prospect.
  • TCPA scripting is customizable by school and displayed accordingly.

Benefits

  • Reduces handle time by combining scripting, data collection and search results.
  • Ensures accuracy through tracking.
  • Compliance-focused process integrates scoring services such as LeadiD and eBureau.
  • Increases school coverage and match rates with one search.

Managed Services

  • Full management of direct school relationships, including builds, updates, pacing, capping and scoring.
  • Integrates scoring services display only qualified school matches, reducing return rates.
  • Track prospects throughout the entire lifecycle, from contact to enrollment.
  • Optimizations and configurations done at a campaign level.
  • Access to fully customizable reporting.
  • Submit reconciled lead information in one simple step.
  • Catalogs and saves all recordings for real-time access and quality control.
 

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